EXHIBITOR
FREQUENTLY ASKED QUESTIONS
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The exhibitor manual contains all key operational information relating to the show. It is split into sections to make it easier to navigate, and exhibitors can use the search function to find a specific topic or requirement.
The Show Info section includes the show timetable, venue information, stand construction guidance, health and safety information and other onsite details.
The Tasks section lists the actions assigned to you based on your stand package.
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Yes. We strongly recommend reviewing every section that applies to your stand package before travelling to Brussels. This will help ensure you have completed all required tasks and ordered any services needed for your stand.
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A space only stand is suitable for exhibitors who want to create a bespoke, custom-built stand to showcase their brand, products and services. This option gives you creative flexibility to design and build your own space, subject to venue and organiser regulations.
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A shell scheme stand is a simpler, ready-to-use stand package for exhibitors who want an efficient setup. It provides the basic stand structure so you can arrive and showcase your products and services more easily.
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2.5m high system build walls with white or black infill panels, depending on your colour choice.
14cm fascia.
Fully printed nameboard, 20cm x 120cm, on each open side.
Sustainable Rewind® grey carpet.
One 15W LED spotlight on track per 6 sq m of stand area.
Please note that power is not included in the shell scheme package and must be ordered separately through Brussels Expo.
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Stand services should be ordered through the Brussels Expo venue portal. This is where you can order items such as electricity, furniture, water and waste services directly from the venue. The portal has been sent to the main contact for each stand.
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There are four key portals exhibitors may need to use:
Exhibitor Manual: provided by the organisers for show information and exhibitor tasks.
Venue Portal: provided by Brussels Expo to order most stand services.
Registration Portal: used to register exhibitor staff badges and access customer invites.
A2Z Floorplan Portal: used to upload your marketing information for the live floorplan.
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The World of Coffee marketing toolkit can be downloaded from the link provided in the exhibitor manual.
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The live floorplan can be accessed through the floorplan link provided in the exhibitor manual.
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All exhibitors and team members working on the stand during show days must register for exhibitor badges. Please refer to the Exhibitor Registration page in the Show Info section of the exhibitor manual.
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An email will be sent from the registration system asking you to create an account. Once your account is created, your allocated exhibitor badges and customer invites will be available to use.
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No. Exhibitor badges are not transferable. Please take care to prevent badges from being shared or used by unauthorised individuals.
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Yes. Additional exhibitor badges can be purchased through your dedicated registration login at a cost of €25 per badge. For registration queries, please contact woc@eventhaus.ie.
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Badge allocation is based on stand size:
0 to 9 sq m | 4 exhibitor staff badges
10 to 19 sq m | 8 exhibitor staff badges
20 to 39 sq m | 10 exhibitor staff badges
40 to 59 sq m | 14 exhibitor staff badges
60 to 79 sq m | 16 exhibitor staff badges
80+ sq m | 20 exhibitor staff badges
Village exhibitors | 2 exhibitor staff badges per tabletop
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Customer invite allocation is based on stand size:
0 to 9 sq m and Village stands | 10 free 1-day Exhibit Hall badges
10 to 19 sq m | 15 free 1-day Exhibit Hall badges
20 to 39 sq m | 20 free 1-day Exhibit Hall badges
40 to 59 sq m | 25 free 1-day Exhibit Hall badges
60 to 79 sq m | 30 free 3-day Exhibit Hall badges
80+ sq m | 40 free 3-day Exhibit Hall badges
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Yes. Lead scanners can be ordered directly through the exhibitor portal.
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Please log in to the A2Z Floorplan Portal using the link provided in the exhibitor manual. We recommend completing your marketing information as soon as possible, as this will help increase your visibility and attract more visitors to your stand.
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The information you upload to the floorplan portal will appear on your exhibitor profile on the live floorplan, which is accessible to attendees and potential customers.
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No. Badges are not required during build-up and breakdown. Badges are only required during show days.
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Yes. If you or your contractor need to access the unloading area to deliver items to your stand, you will need to book a vehicle venue access pass using the link provided in the exhibitor manual.
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Catering can be ordered through the Brussels Expo venue portal.
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Car parking costs €12 per day during show days. Parking can be paid onsite or purchased in advance through the Brussels Expo webshop.
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Parking areas B, T and M are used during build-up and dismantling.
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Yes. Lorry parking subscriptions can be purchased through the venue webshop and are valid from the first day of build-up until the final day of breakdown.
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Yes, provided you have a valid permit.
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Interflow is the official logistics partner for World of Coffee Brussels 2026. They can support with onsite storage and other logistics services.
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Shipping guidelines are available through the link provided in the exhibitor manual.
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Yes. Storage of empty packing cases can be arranged through Interflow. Please contact anderson.marisa@interflow.ie.
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Yes. Filtered water will be available through Host Sponsor BWT water + more. Exhibitors can visit the BWT stand, Booth 11232, to fill their own canisters with optimised water.
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No. Canisters will not be supplied. Exhibitors should bring their own canister or order an initial water bottle or canister from the venue, then refill it at the BWT stand or the nearest filling station.
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Please contact the World of Coffee operations team at woc@eventhaus.ie.
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Please contact the Brussels Expo venue team at connections@brussels-expo.be or call +32 2 658 42 55.
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Please contact Alter Expo at spaceonly@alterexpo.be or call +32 9 216 06 60.